Present flow chart — Your secretary
Does she live under the impression that she's the brains behind the operation...
...yet have difficulty with the basics?
Does she have a respectful phone manner ?
Could she stand to work on her shorthand skills...
In fact just about all her skills...
Not to mention her dress sense!
Are you just cheap and lazy and can't be bothered shopping?
Not right? Try, try again... Back to the beginning!